FAQs

Complimentary Carer Tickets 

Our Carer ticket process has changed. Please read the below before booking your tickets.

If you require a Carer / Personal Assistant to attend the festival with you, this can be claimed at no additional cost. You do not need to buy a ticket for your Carer.

How to Claim:

Purchase your ticket(s) to Pub in the Park. If you require a Carer Ticket, please DO NOT purchase a ticket for this person. 

Instead, you will need to submit an application form, which will be available at the end of January. Sign up to our newsletter or follow us on socials to stay up to date with the application opening date.

If you have any questions, please contact us at accessibility@pubintheparkuk.com 

We accept the following proof:

• A valid Access Card with a +1 symbol
• Blue Badge
• A copy of a current award letter of DLA
• PIP
• Attendance Allowance or similar
• Impairment specific registration card / certificate or A recent personal letter of support from your hospital specialist clearly stating the need for a substantial amount of support from another person

Blue Badge Parking

The nearest Blue Badge Parking is located in Pound Lane Car Park. Parking is free for bluebadge holders. Please note, spaces are limited and fill up on a first-come first-served basis.

 https://www.buckinghamshire.gov.uk/parking-roads-and-transport/parking/find-a-council-car-park/pound-lane-car-park/

Event Entrance

The event entrance is a short distance from our blue badge parking. It will take approx 5 minutes and is a distance of 0.2miles. For those that require it, we have a fast-track disabled queue – look out for signage on the day or ask a member of staff. The event entrance is located using What 3 Words: ///carrots.liquid.diamond

Upon arrival at the entrance, present your blue badge or another form of proof to the box office to obtain your accessible wristband. This wristband will help our team guide you to the accessible facilities and gain you access to the accessible viewing area. 

Accessible Viewing Area 

There will be a stage view accessible viewing platform in the main arena. This location will be listed on our festival map and signposted at the event. You will be able to apply for this via our application form, which will be available at the end of January.

Accessible Toilets 

The event will have wheelchair accessible toilets in the main toilet block, close to the mainstage accessible viewing area, and in the VIP lounge. These will be labelled on our festival map and signposted at the event. 

Will there be seating at the event?

There will be seating dotted around the festival, but our furnished VIP lounge is the most comfortable way to enjoy Pub in the Park. Camping chairs are generally not allowed at the festival, however if you aren't able to stand for long periods of time then please email us at accessibility@pubintheparkuk.com. We will need to authorise you bringing a camping chair with you.

I have other requirements/a different question

Please contact us at accessibility@pubintheparkuk.com and we'd be happy to help.

Terms and Conditions

1. Tickets are not refundable.
2. Tickets cannot be exchanged, transferred, or resold for commercial gain.
3. Visitors will not be allowed admission to this Show without a valid ticket.
4. For the safety of visitors to the Show, the Organisers reserve the right to refuse admission, and may, on occasions conduct security searches.
5. Please check all your tickets on purchase, as mistakes cannot always be rectified.
6. The Organisers reserve the right to alter or vary the content or timing of the whole or any part of the Show due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.
7. The Organisers cannot accept financial or other responsibility for any loss or liability incurred by visitors to the Show as a result of contracts entered into by visitors with any exhibitor or advice sought or obtained from any exhibitor.
8. The Organisers cannot accept responsibility for any loss or damage to personal property brought to the Show.
9. Visitors may be filmed or recorded for broadcast or security purposes during the Show.
10. The sale of any articles in the gangways or anywhere on the Exhibition premises is strictly forbidden except with the written permission of the Organisers, and the Organisers reserves the right at their absolute discretion to confiscate any such articles for infringement of the condition.

Where possible we recommend using public transport. There are good transport links in Marlow, including local buses and trains.

The nearest train station is Marlow.

We also offer pre-purchase parking at Marlow Rugby Club, which is approximately a 20-minute walk from the event site:
Marlow Rugby Union Football Club
Riverwoods Drive, Marlow, SL7 1QU

This is not on sale yet, we will keep you updated as to when pre-purchase parking is released.

If you are getting a taxi to and from the event direct your driver to: Pound Lane Car Park, Pound Ln, Marlow SL7 2AE or Macdonlad Compleat Angler, Bridge, Bisham, Marlow SL7 1RG

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We work closely with our chefs to ensure all dietary requirements are catered for. However, due to the external catering environment at Pub in the Park we are unable to guarantee allergen- free food.

Meals are produced in the same kitchen as dishes containing other allergens and there is a risk that traces of these allergens could be present.

Allergens will be detailed both on the menus on our website & onsite at our events. If you have any immediate queries please email the team at info@pubintheparkuk.com.

We do take Hospitality bookings. For group bookings of 10 or more people please email hospitality@pubintheparkuk.com. 

The VIP Lounge at all Pub in the Park shows is strictly 16+.

Everyone needs a VIP ticket to enter the VIP Lounge, please note there is no child’s VIP ticket price.

All children regardless of age will need a ticket. This can be added at the time of booking. Children aged 12 and under are free of charge, and children aged 13-17 require a Youth Ticket.

Unfortunately not. As much as we love pets, Pub in the Park isn’t pet friendly. We are unable to allow animals onsite unless they are service dogs. 

As we are a food festival we don't allow food and drink from outside to be brought in, with the exception of water and baby food.

If you have specific dietary requirements such as severe allergies, please contact info@pubintheparkuk.com and we will do our best to help.

All purchases are final. We can’t refund tickets or exchange them for another location or date.

If you are no longer able to come to the event you may give the tickets to friends or family.

Please email info@pubintheparkuk.com and we will get back to you as soon as possible.

There will be seating dotted around the festival, but our furnished VIP lounge is the most comfortable way to enjoy Pub in the Park. Camping chairs are generally not allowed at the festival, however if you aren't able to stand for long periods of time then please email us at accessibility@pubintheparkuk.com. We will need to authorise you bringing a camping chair with you.

Due to our festival licensing, the under 25 challenge policy applies at all of our events. Customers should be expected to be challenged if under 25 and to provide the appropriate form of identification.

Please note we are NOT a food and drink establishment, so an adult cannot purchase drinks for 16 and 17 year olds or on behalf of them. Alcoholic beverages will only be served to 18+ with the appropriate form of ID.