Pub in the Park owns and operates food and drink events in the United Kingdom. The legal entity which is responsible for data is Pub in the Park Festivals Limited (registered number 14929578 and with registered offices at 8 Bisham Village, Marlow Road, Marlow. Buckinghamshire, SL7 1RR) 

When you interact with us through the Pub in the Park Festivals website (www.pubintheparkuk.com) or through attendance at one of our events, such as Pub in the Park, the Al Fresco Theatre or Travelling Feast, or otherwise, you may provide, or we may collect, certain information from which you are personally identifiable (referred to as personal data). For the purposes of the Data Protection Act 2018, the General Data Protection Regulation ((EU) 2016/679) and the UK GDPR (and all other laws relating to the use your personal data) (collectively, the “Privacy Laws”), Pub in the Park Festivals is the “data controller”, meaning that we decide the reasons why your data is used. We are also responsible for keeping your data safe and only using it for legitimate purposes.

Please read the following policy carefully to understand our views and practices regarding your personal data and how we will fulfil our commitment to protecting and respecting your privacy.


Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. However, we advise that you check this page regularly to keep up to date with any necessary changes.

This privacy policy was last updated on 24 November 2022.


You may provide to us, or we may collect from you, the following types of personal data when you interact with us through our website (for example, where you sign up to our newsletter or otherwise when you communicate with us):

  • [Contact: first name, surname, email address and address
  • Financial: purchase information, payment history (we do not collect your payment card details)
  • Profile: your preferences for marketing, other website or event preferences, your contact history and feedback on your Brand Events TM experiences (through reviews and surveys)]

We may also collect the following types of personal data from you when you use our website. Please read our Cookies Policy carefully for more information.

  • Technical: this may include device IDs, browser type, IP address, hardware type, network and software identifiers, location data, operating system and system configuration, log files and ‘web beacons’
  • Usage: visitor information e.g. time spent on page, click-throughs, download errors, browsing patterns

Certain of these pieces of information may not identify you on their own but when combined with other information could lead to you being personally identifiable.

You don’t have to give us any of this data but if you don’t, you may not be able to use certain functions of this website and may not receive the optimal user experience.

This website is not intended for children and we do not knowingly collect data relating to children.


The table below sets out how we use your personal data and our lawful basis for doing so in each case.

Why we use your data

What data we use

Why we’re allowed to use your data for these purposes

Providing you with products or services that you request e.g. tickets to an event

Contact, Financial

Perform our contract with you

Notify you of changes to our Privacy Policy or relevant terms of service, or changes to our services


Perform our contract with you

Necessary to comply with a legal obligation

Internal administration and record keeping purposes


Perform our contract with you

Necessary to comply with a legal obligation

Our legitimate interests (for the effective operation of our business)

Verify your identity and detect fraud and security issues

Contact, Financial, Profile, Technical, Usage

Our legitimate interests (to prevent/detect fraud and criminal activity)

Administer and protect our company, our website and our services/products (including troubleshooting, data analysis, testing, maintenance and support)

Contact, Technical, Usage

Our legitimate interests (for the effective administration of our business, website and services/products)

Necessary to comply with a legal obligation

Use data analytics to improve our website, services/products, marketing, user relationships and experiences

Contact, Technical, Usage

Our legitimate interests (to keep our website updated and relevant, to develop our organisation and to inform our marketing strategy)

Providing support, including answering your questions by e-mail or phone


Perform our contract with you

Our legitimate interests (to ensure our customers are satisfied with our services)

To understand who is using our website

Contact, Technical, Usage

Our legitimate interests (to develop our business and understand our customer base to inform our marketing strategy)

Get in touch with you about relevant Brand Events TM events

Contact, Profile

Our legitimate interests (to promote our services)


Improve and personalise your user experience by delivering more relevant content whilst you browse, ensuring that our content is presented in the most effective manner for you and for your computer/device, to remember your preferences and to enable you to participate in interactive features of our website

Contact, Profile, Technical, Usage

Our legitimate interests (to develop our business, improve our user experience and inform our marketing strategy)

Enable you to participate in a competition or prize draw


Perform our contract with you

Enable you to feedback to Brand Events TM through reviews and surveys

Contact, Profile, Technical, Usage

Our legitimate interests (to develop our business, services and products)

We also anonymise and aggregate personal data (so that it does not personally identify you). This is not personally identifiable, so we are allowed to use this for any purpose (such as testing our systems and carrying out customer research and analysis).


We do not currently transfer your personal data outside of the UK / EEA. If this changes in the future, we will ensure a similar degree of protection is afforded to such transfers by ensuring at appropriate safeguards are implemented.


We may disclose your personal information to the following types of third parties:

  • service providers, employees or contractors that we have retained to perform services or work on our behalf;
  • our external consultants who assist with the development and delivery of our products and services;
  • analytics and search engine providers that assist us in the improvement and optimisation of our website and products;
  • companies who assist with our marketing, customer surveys and feedback tools;
  • third parties who help us detect fraud or criminal activity; and
  • our group companies, affiliates and licensees.

We may also need to disclose your personal information in the following circumstances:

  • if we are required to do so by law or pursuant to a binding regulatory request (in each case, such disclosure will be solely to the extent required by law or the applicable regulatory request);
  • in the event that we sell or buy any business or assets we may be required to disclose certain of your personal data to the prospective seller or buyer of such business or assets;
  • in order to enforce or apply our terms of use and other agreements; or
  • when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We may share your personal data with Reach plc (one of our parent companies) for the purpose of them marketing their own products and services to you, we will always get your consent before doing so. You always have the right to opt-out of these communications by using the unsubscribe function in the relevant email.


We maintain administrative, technical and physical safeguards for this website to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the personal data you provide on http://www.pubintheparkuk.com. We also make sure that when we are required to share your information with third parties, they are subject to suitable confidentiality and security standards.

Despite the security measures that we implement, please be aware that the transmission of data via the internet is not completely secure. As such, we cannot guarantee that information transmitted to us via the internet will be completely secure and any transmission is at your own risk.


We will keep your data for as long as required in connection with the original purpose for which that data was collected (e.g. where you are still happy to hear from us about our latest news and services).

Once you no longer wish to be engaged with us we may still need to keep hold of your data if there is a legal reason for doing so (e.g. for tax purposes or where we are resolving a dispute with you), but we will only retain the data which is strictly necessary for such reason and thereafter, will remove this data from our systems.


Our website may provide links to other websites for your convenience and information. These websites may operate independently from http://www.pubintheparkuk.com. We have no control over third party policies or the terms of the relevant third party website and you should therefore check their policy before continuing to access the site. To the extent any linked websites you visit are unrelated to Brand Events TM, we are not responsible for their content, maintenance or availability.


You have various rights under the Privacy Laws which entitle you, in certain circumstances and depending on the Privacy Laws which apply to you and us, to:

  • ask us for a copy of the personal data we hold about you;
  • correct or update your personal data, which you can do yourself by logging into your account (if relevant) or if you would prefer, please contact us and we can assist;
  • request that we delete your personal data;
  • object to the handling of your personal data where we are relying on a legitimate interest (as set out in the above table);
  • restrict the processing of your personal data;
  • request the transfer of your personal data (or some of it) to a third party service provider; or
  • where you have provided your consent for something, in certain circumstances, you may withdraw this consent (but note that we may continue to use your personal data if we have legal grounds for doing so).

Please contact us if you would like to exercise your rights, which you can do for free. We may charge a reasonable fee in certain circumstances, including where your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. Otherwise, we will always respond within one month (unless there is a reason for us to take longer in which case we will inform you). Access requests should be addressed to [email protected].

If it is not clear to us who is making the request, we may ask you to confirm your identity before we proceed.

You may also contact the ICO (Information Commissioner’s Office) if you have any concerns about the way we are handling your personal data. However, where possible, please speak to us first as we would appreciate the opportunity to help with your concern.


If at any time you decide you would like us to remove you from our marketing e-mails or newsletters, or to unsubscribe from our database, you can contact us using the details provided at the bottom of this privacy policy. You must include your name, e-mail address, and clear instructions regarding changes you are requesting. You may also unsubscribe from e-mail newsletters by clicking on the “unsubscribe” link found at the bottom of the e-mail.


If you wish to exercise any of your rights in relation to your personal information or if you have any queries about how we use your personal information, please let us know by contacting us at the following address: Pub in the Park Festivals Limited, 8 Bisham Village, Marlow Road, Marlow. Buckinghamshire, SL7 1RR or our email address at [email protected].  

Pub in the Park Festivals Ltd © 2023 ALL RIGHTS RESERVED


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